whatsapp for Business , HOw to use whatsapp Business?

Over 1 billion people use WhatsApp every day to stay connected with their family and friends, and over time, more people are using the app to communicate with businesses they care about. In fact, many connections are already happening every day, whether it's ordering with a local bakery or looking at a new style from a clothing store. But now this happens on WhatsApp. We have heard stories of shopkeepers who use WhatsApp to keep in touch with hundreds of customers from the same smartphone, and from people who are unsure about a business being authentic on WhatsApp. In the coming months, we will be testing new features that aim to solve some of these challenges, and make it easier for people to communicate with businesses arriving on WhatsApp. Our approach is simple - we want to implement the things we have learned that help people connect with each other, help people connect with businesses that are important to them.

We know that businesses have many different needs. For example, they want an official presence - a verified profile so that people can identify the business from someone else - and an easy way to respond to messages. We are building and testing new devices through the free WhatsApp Business App for small companies and an enterprise solution for large companies operating on a large scale, such as airlines, e-commerce sites and banks. These businesses will be able to use our solution to provide customers with useful information such as flight times, delivery confirmation and other updates.

Whether someone is communicating with a business in a corner or around the world, people expect WhatsApp to be fast, reliable and secure. We will be listening carefully to feedback during our testing phase and keep people informed as we make these tools more widely available. It is important that we get this right and think about new experiences that we will provide for businesses and our users